Case Study

Prospect PS Ltd

A complete probate property management platform replacing seven disconnected tools with one coherent operations system.

7

Systems replaced

10

Report types

PWA

Offline-first App

EVE

Voice AI

What we replaced

SalesforceJotformsMicrosoft To-DoNotesSlackMondayExcel
The Challenge

Automation with human checkpoints

Prospect needed a system that could run largely on autopilot—from job instruction to invoice—while keeping humans in the loop at critical decision points.

The existing workflow was scattered across seven disconnected tools. Data was duplicated, nothing talked to anything else, and too much time was spent on admin instead of the work itself.

What they needed

A single cloud-based platform that automates the mundane while surfacing what matters for human review.

What we delivered

One coherent operations system replacing all seven tools—with automated workflows, real-time sync, and clear approval checkpoints.

Field Worker App

Offline-first. Always ready.

Progressive Web App that works whether you have signal or not. Field workers capture reports, photos, and signatures on-site. Everything syncs when they're back in range.

  • Dexie + IndexedDB for local storage
  • Real-time sync to Supabase when online
  • No app store—install and go
  • GPS, camera, signature capture
DexieIndexedDBSupabase RealtimeService Workers
Field worker app home
Report entry form
Database

Enterprise-grade data layer

Supabase provides the backbone—PostgreSQL with real-time subscriptions, row-level security, and instant APIs. Field data syncs seamlessly between mobile and server.

SupabasePostgreSQLDexieIndexedDB
Database
Interface

Purpose-built for every user

Admin dashboards for office staff, mobile PWA for field workers. Each interface tailored to its user—no compromise, no clutter.

Next.jsReactTailwind CSS
Interface
Intelligence

EVE - AI Voice Assistant

Out-of-hours support via Twilio's encrypted voice service. Field workers call EVE for keysafe codes, case updates, or to query the system hands-free. Fully conversational, fully secure.

LiveKitTwilioOpenAI
Intelligence
Automation

Workflows that run themselves

n8n orchestrates everything behind the scenes. Job allocation, email notifications, invoice generation—processes that used to take hours now happen automatically.

n8nQuickBooksResend
Automation
Delivery

Professional PDF reports

DocRaptor generates pixel-perfect PDFs from field data. Ten report types, each with tailored formatting. Delivered automatically to solicitors the moment a job completes.

DocRaptorResend
Delivery
Governance

Permissions, audit, compliance

Role-based access controls who sees what. Complete audit trails track every action. GDPR-compliant data handling built in from day one.

Row-level SecurityAudit LogsGDPR
Governance

Built with

Enterprise-grade technology stack. Secure, scalable, maintainable.

Next.jsReactTypeScriptTailwind CSSSupabasePostgreSQLDexieLiveKitTwilion8nDocRaptorQuickBooksResend

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